Reynolds and Reynolds
 
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Customer and Product Support Careers

Reynolds is a recognized leader in delivering outstanding customer training and technical support. Join a team that has received a Lifetime Achievement Award from the Service & Support Professionals Association and continues to earn top customer satisfaction scores year-after-year.

Please click on a job title below to view the detailed description.

TitleLocationBrief Description
Automotive District Manager - Charlotte, NCCharlotte, NCAs an Automotive District Manager, you will be assigned a multi-state territory and will provide consulting services to automotive dealerships on our AddOnAuto vehicle accessories solution.
Automotive District Manager - Raleigh, NCRaleigh, NCAs an Automotive District Manager, you will be assigned a multi-state territory and will provide consulting services to automotive dealerships on our AddOnAuto vehicle accessories solution.
Bilingual Customer Service Representative (English/Spanish) Dayton, OHReynolds and Reynolds is currently seeking Customer Service Representatives who are bilingual in Spanish and English.
Bilingual Customer Training Professional - Traveling Rep.Nationwide, NAThe main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
Call Services Support ConsultantCollege Station, TXCall Services Support Consultants work with customers over the phone to troubleshoot customer issues and assist with increasing the utilization of their account and/or product.
Content EditorDayton, OHThe Content Editor works closely with our marketing analysts to research potential topics to write about on behalf of customer accounts.
Customer ConsultantCollege Station, TX. As a Customer Consultant you will establish and maintain a working relationship with customers across the United States while delivering a high level of service and support.
Customer Consultant-Product DemoDayton, OHAs the Customer Consultant-Product Demo, you will facilitate presentations of Reynolds and Reynolds solutions, remotely from our Dayton-based office, to prospects and customers.
Customer Installation ProfessionalDayton, OHAs a member of the Installation team, you will work closely with internal departments and our customers to assist in the overall coordination and preparation that goes into installing a new product.
Customer Relations Representative Dayton, OHAs a Customer Relations Representative, you will work with new and existing customers to assess their opinion on several different Reynolds and Reynolds products and services.
Customer Service RepresentativeDayton, OHReynolds and Reynolds prides itself in its award-winning recognition for customer service. The Customer Service Representative interacts with both internal and external customers to maintain this reputation of delivering a high level of customer service.
Customer Service RepresentativeCollege Station, TXIf you are looking for the opportunity to assist in building a better business and help others improve their enterprise, while developing a strong, standing rapport, please apply today!
Customer Service RepresentativeCelina, OHAs the Customer Service Representative, you are responsible for entering orders via an order entry program and maintaining the inventory program and dealership profile accounts.
Customer Service Representative – MED-PASSDayton, OHMED-PASS, a division of Reynolds and Reynolds, is looking for a Customer Service Representative that will be responsible for handling incoming customer requests and making sure that any issues are resolved both promptly and thoroughly.
Customer Support Representative – Draper, UTDraper, UTAs a Customer Support Representative, you will be responsible for maintaining and supporting federal, state and lender-specific mortgage documents using our software at our Draper, UT office. You will make necessary updates to our forms products to ensure
Customer Support SpecialistHouston, TXAs a Customer Support Specialist, you will be responsible for providing high level customer support at the automotive dealership location.
Customer Training ProfessionalHouston, TXThe main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
Customer Training Professional Dayton, OHAs a Customer Training Professional you will provide our customers with training on the software solutions that have made us the best in the industry.
Entry Level Business AnalystDayton, OHAs an Entry Level Business Analyst you will be responsible for providing user support for the various applications developed by the Business Systems Development team.
Entry Level Traveling Customer TrainerNationwide, NAThe main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
Entry Level Traveling Customer Trainer - Albany, NYAlbany, NY
Entry Level Traveling Customer Trainer - Atlanta, GAAtlanta, GA
Entry Level Traveling Customer Trainer - Baltimore, MDBaltimore, MD
Entry Level Traveling Customer Trainer - Birmingham, ALBirmingham, AL
Entry Level Traveling Customer Trainer - Boston, MABoston, MA
Entry Level Traveling Customer Trainer - Charlotte, NCCharlotte, NC
Entry Level Traveling Customer Trainer - Chicago, ILChicago, IL
Entry Level Traveling Customer Trainer - Dayton, OHDayton, OHThe main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
Entry Level Traveling Customer Trainer - Denver, CODenver, CO
Entry Level Traveling Customer Trainer - Dublin, CADublin, CA
Entry Level Traveling Customer Trainer - Houston, TXHouston, TX
Entry Level Traveling Customer Trainer - Huntsville, ALHuntsville, AL
Entry Level Traveling Customer Trainer - Livermore, CALivermore, CA
Entry Level Traveling Customer Trainer - Los Angeles, CALos Angeles, CA
Entry Level Traveling Customer Trainer - Minneapolis, MNMinneapolis, MN
Entry Level Traveling Customer Trainer - Montgomery, ALMontgomery, AL
Entry Level Traveling Customer Trainer - Nashville, TN Nashville, TN
Entry Level Traveling Customer Trainer - Oakland, CAOakland, CA
Entry Level Traveling Customer Trainer - Peoria, ILPeoria, IL
Entry Level Traveling Customer Trainer - Philadelphia, PAPhiladelphia, PA
Entry Level Traveling Customer Trainer - Pleasanton, CAPleasanton, CA
Entry Level Traveling Customer Trainer - Portland, ORPortland, OR
Entry Level Traveling Customer Trainer - Sacramento, CASacramento, CA
Entry Level Traveling Customer Trainer - San Diego, CA San Diego, CA
Entry Level Traveling Customer Trainer - San Francisco, CASan Francisco, CA
Entry Level Traveling Customer Trainer - San Jose, CASan Jose, CA
Entry Level Traveling Customer Trainer - Seattle, WASeattle, WA
Entry Level Traveling Customer Trainer - Silver Spring, MDSilver Spring, MD
Entry Level Traveling Customer Trainer - Tampa, FLTampa, FL
Entry Level Traveling Customer Trainer - Vancouver, WAVancouver, WA
Entry Level Traveling Customer Trainer - Washington, DCWashington, DC
F&I Support Specialist Dayton, OHAs the F&I Support Specialist, you are responsible for maintaining the Rates and Residuals tool used by car dealerships to identify loan rates for consumers financing a vehicle.
Industry Relations Liaison Dayton, OHAs the Industry Relations Liaison, you will be responsible for establishing relationships with the 4,500+ lending institutions that our customers do business with in an effort to acquire lending information for our related software solutions.
Junior Business Analyst – Credit Card ProcessingDayton, OHAs a Junior Business Analyst, you will be responsible for conducting market research to understand customer requirements, market trends, competitive products, and emerging opportunities as they relate to credit card processing and integration with Reynold
Junior Product AnalystHouston, TXAs a Junior Product Analyst you will assist in the design of the communications systems that allow dealerships to exchange data with manufacturers.
KEY Product Support AnalystCollege Station, TXAssociates provide technical assistance to our Key Control customers and field engineers. This assistance includes resolving issues with PC systems, proprietary software, peripheral hardware, operating systems, networks, RFID, and GPS technologies.
Mainframe Phone SupportCollege Station, TXIn this position, you will provide technical support to troubleshoot and resolve technical issues on our application server systems over the phone to both our customers and field service engineers.
Marketing Coordinator Houston, TXYour specific duties will include assisting in the creation of marketing campaigns utilizing a variety of channels such as direct mail, email, texts, landing pages and newsletters.
Online Education DesignerHouston, TXAs the Online Education Designer, you will develop, revise, and publish self-guided courses that teach customers and associates on how to use Reynolds and Reynolds software.
Parts Counter Representative (General Motors or Ford)Tampa, FLThe Parts Counter Representative is responsible for developing and maintaining the Service Price Guide (SPG) database through extensive parts and labor research.
Product Support AnalystDayton, OHAs a Product Support Analyst, you will be responsible for creating and revising our electronic Finance and Insurance forms used by our customer accounts.
Product Support Professional – Draper, UTDraper, UTAs a Product Support Professional, you will be responsible for maintaining and supporting federal, state and lender-specific mortgage documents using our software at our Draper, UT office. You will make necessary updates to our forms products to ensure go
Project ManagerCollege Station, TXAs a key member of our Disaster Recovery team you will act as a primary contact and liaison for clients seeking services and relief across the nation.
Quality Assurance AnalystCollege Station, TXAs a Quality Assurance Analyst you will be responsible for testing a variety of software applications to help ensure our products are of the highest quality possible before they are released to our clients.
Service Advisor - Fixed Operations ConsultantTampa, FLWe are looking for a skilled consultant that has experience in either the Parts or Service Department of a dealership.
Software Developer - St Cloud, MNSt. Cloud, MNAs a Software Developer you will develop applications and systems software for a wide variety of environments including multi-tier, client/server applications, browser-based applications, mobile applications and embedded systems. Our development environme
Software InstructorHouston, TXAs a Software Instructor, you will teach the benefits of Reynolds and Reynolds software to our customers and associates in a classroom setting and over the Internet.
Support RepresentativeCollege Station, TXIn this role you will resolve technical problems, answer product questions, train customers on products, and provide solutions to improve their business.
Support SpecialistSouthfield, MIAs a Customer Support Specialist, your main responsibility is to provide technical support to our current customer base.
Technical Support Representative - Draper, UTDraper, UTAs a Technical Support Representative, you will be responsible for maintaining and supporting federal, state and lender-specific mortgage documents using our software at our Draper, UT office. You will make necessary updates to our forms products to ensur
Technical WriterHouston, TXAs a Technical Writer, you will work as part of a team in the Documentation department developing hardcopy manuals and online reference materials for software products offered by The Reynolds and Reynolds Company and its affiliates.
Traveling Customer Support Specialist - Albany, NYAlbany, NY
Traveling Customer Support Specialist - Baltimore, MDBaltimore, MDReynolds and Reynolds, one of the top providers of premium integrated computer solutions for automobile dealerships, is seeking Customer Support Specialists to join our growing team of professionals.
Traveling Customer Support Specialist - Birmingham, ALBirmingham, AL
Traveling Customer Support Specialist - Boston, MABoston, MA
Traveling Customer Support Specialist - Dublin, CADublin, CA
Traveling Customer Support Specialist - Huntsville, ALHuntsville, ALReynolds and Reynolds, one of the top providers of premium integrated computer solutions for automobile dealerships, is seeking Customer Support Specialists to join our growing team of professionals.
Traveling Customer Support Specialist - Livermore, CALivermore, CA
Traveling Customer Support Specialist - Minneapolis, MNMinneapolis, MN
Traveling Customer Support Specialist - Montgomery, ALMontgomery, AL
Traveling Customer Support Specialist - Peoria, ILPeoria, IL
Traveling Customer Support Specialist - Pleasanton, CAPleasanton, CA
Traveling Customer Support Specialist - Portland, ORPortland, OR
Traveling Customer Support Specialist - Richmond, VARichmond, VA
Traveling Customer Support Specialist - San Jose, CASan Jose, CA
Traveling Customer Support Specialist - Silver Spring, MDSilver Spring, MD
Traveling Customer Support Specialist - Tampa, FLTampa, FL
Traveling Customer Support Specialist - Vancouver, WAVancouver, WA
Traveling Customer Support Specialist - Washington, DCWashington, DC
Traveling Customer Support Specialist (MAS) - Atlanta, GAAtlanta, GAThe major purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support through the process.
Traveling Customer Support Specialist (MAS) - Charlotte, NCCharlotte, NCThe major purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support through the process.
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