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The merger of Reynolds and UCS, completed in 2006, creates the world's pre-eminent dealer services provider. The new Reynolds and Reynolds Company brings together two distinguished companies, both rooted in a legacy of innovation, now working together to create solutions and services designed to help retailers sell more cars, reach more customers, and improve their profitability.
1866 - The legacy of Reynolds began when Gardner & Reynolds was founded in Dayton, Ohio, by Lucius D. Reynolds, and his brother-in-law, James R. Gardner. Their small manufacturing company was one of the first to print standardized business forms. The firm became Reynolds & Reynolds in 1867 when Gardner sold his stake in the business to Ira Reynolds, Lucius Reynolds' father. In 1889, the firm was incorporated as The Reynolds and Reynolds Company.
1920s - Reynolds created the first standardized accounting forms and a paper-based accounting system for Chevrolet and its retailers. The innovation also laid the groundwork for Reynolds to become the major forms and systems provider to the automobile retailer market.
1960s - Reynolds became the first to offer computer services to automotive retailers throughout the nation - a key step in transforming the way individual retailers and car companies managed their businesses.
1970 - Universal Computer Systems, Inc. began as a regional data processing service bureau, providing local dealerships with weekly reports of their parts inventory.
1980s -Reynolds and UCS both offer business forms to automotive retailers and market in-house dealer management systems integrating all areas throughout an enterprise from the business office to the parts department, service department and showroom floor.
2000s - Reynolds and UCS both harness the power of the Internet by providing comprehensive customer relationship management solutions, Internet-enabled applications and advanced dealer management systems. With these solutions, dealerships are able adjust to a new technology-driven environment and capitalize on every customer interaction.
Today - The merger of Reynolds and UCS on October 26, 2006, enables the combined companies to leverage years of innovation and experience to refine and develop market-leading solutions and award-winning sales, service and support teams. The new Reynolds and Reynolds Company is now well-positioned to uphold the legacy of customer-driven innovation and customer-focused service with more strength than ever before.